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State of Service research report

Salesforce’s State of Service research report reveals pandemic’s lasting impact

2021-01-18
By: Subha Bhargavi
On: January 18, 2021
In: Research

According to Salesforce’s fourth State of Service research report, released today, 92% of service professionals in the UAE say the pandemic exposed technology gaps. The report provides a snapshot of the priorities, challenges, and trajectories of customer service teams in the UAE and around the world. This edition is basedRead More…

July Issue 2026

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